Privacy Policy

Last updated: June 14, 2025

Elegantech Labs, Inc. ("we", "us", or "our") operates Authra (the "Service"), available at authraa.com and via the Authra mobile application. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

Account information: When you create an account, we collect your name, email address, and password (stored as a secure hash).

Profile photo: Representatives may optionally upload a profile photo. This image is stored in our cloud storage and displayed on verification results to help verifiers confirm identity.

Authorization data: Companies provide representative names, email addresses, roles, and optional expiry dates when issuing authorizations.

Usage data: We may collect standard server logs including IP addresses, browser type, and pages visited for security and performance monitoring.

2. How We Use Your Information

To provide and operate the Authra verification service
To authenticate users and maintain account security
To enable companies to issue and manage authorizations
To allow third parties to verify the status of an authorization
To send transactional emails related to your account or authorizations
To improve and monitor the performance of the Service

3. Information Sharing

We do not sell your personal information. We share information only in the following circumstances:

Verification results: When an authorization is active, the representative's name, role, company, expiry, and profile photo are publicly visible to anyone who looks up that Authra ID. Representatives accept this by accepting an authorization.
Service providers: We use Supabase for database and authentication services. Your data is stored on their infrastructure under their data processing agreements.
Legal requirements: We may disclose information if required by law or to protect our rights.

4. Data Retention

We retain your account data for as long as your account is active. Authorization records are retained to maintain an audit trail. You may request deletion of your account and associated data by contacting us.

5. Security

We use industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and row-level security policies on our database. No method of transmission over the internet is 100% secure.

6. Children's Privacy

Authra is intended for business use and is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

7. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise any of these rights, contact us at the email below.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

9. Contact

For privacy-related questions, contact us at: ahhmedraouf@gmail.com